Interim Housing Services Manager

In by hrresponse

  • Full Time
  • Toronto

Website Yonge Street Mission

Yonge Street Mission (YSM) is the vibrant, local Christian development agency that is leading a collective movement – going beyond meeting immediate needs by offering holistic programs and a pathway that can transform the lives of people living with poverty in Toronto.

Since 1896, YSM has provided wraparound support and services, making it possible for individuals, families, and communities to move forward. We believe if we combine our collective resources and wisdom, together we can reach our goal of ending chronic poverty in a generation.

If you are inspired by our vision and feel a true calling to contribute to our work in transforming the lives of people living with poverty in Toronto from merely surviving to thriving, then this is where you belong.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

We are seeking a full-time, 18 month contract Interim Housing Manager to support our Housing Services (a 26 unit Transitional Facility and Housing Search Support Services) as we work to achieve our ambitious goal to end chronic poverty in Toronto in one generation.

The ideal candidate is familiar with the Toronto Social Housing Sector, enjoys working with a diverse team, demonstrates excellence in problem solving  and has financial management skills.


  • Effectively manage all day to day operations of Genesis Place (26 unit Transitional Housing) and Housing Support Services (housing search and retention services for non-tenants
  • Develop and implement the departments’ annual operational plans and budgets, ensuring an inclusive process and plans that are aligned with the organization’s strategic plan
  • Ensure that accurate and timely program records, budgets, statistics and reports are maintained, including keeping accurate data on file of tenants
  • Maintain strong, positive and effective communications with government funders and the Genesis Place Board
  • Administer and update YSM policies and procedures as necessary
  • Ensure the safety and security of the building and tenants of Genesis Place
  • Supervise staff, student placements and volunteers  training, supporting and encouraging them to reach their full potential in the performance of their duties
  • Oversee and implement Transitional Housing Policies and Program with a focus on building tenant stability and housing stabilization
  • Oversee staff management of housing support services and tenant caseload, assisting staff in problem solving and program development, applying disciplinary measures towards tenants when necessary
  • Attend meetings and forums in the Housing Sector building effective networks and staying engaged with Toronto’s Housing Strategy
  • Participate in YSM visioning for future Housing development
  • Be trained and informed on current RGI Administration and ensure Genesis Place is following due process for rental management


  • BA/BSW/BSc or equivalent; Master’s degree preferred
  • Five years experience in housing management preferably with supportive and/or alternative housing
  • Five years experience staff supervision in a multi-staff team setting including recruitment, training, evaluation and performance management
  • Demonstrated experience managing large and complex budgets
  • Knowledge of housing management legislation and relevant Government policy
  • Demonstrated ability to recognize and manage risk with training in Crisis Management
  • Demonstrated leadership and problem solving abilities with internal and external teams, and community partners
  • Effective written and oral communication skills; excellent organizational skills
  • Flexibility in hours, including availability for evening and weekend work as required
  • A Police Record Check is required; Certificate in First Aid an asset
  • A demonstrated commitment to the faith, values and mission of YSM.

Deadline for Application: August 30, 2022

While we appreciate all responses, only candidates under consideration will be contacted.

Learn more about YSM at

Date Posted: August 11, 2022

To apply for this job please visit